Services

Support for the full recovery workflow

From assignment review to account reporting, each service is centered on the information and instructions tied to the file.

Cleveland Repo tow truck carrying a passenger vehicle in front of the Cleveland skyline

Collateral types

Repossession services by asset

The recovery plan changes with the size, location, mobility, and transport requirements of the collateral. Choose the asset type for the details that matter to that assignment.

Passenger vehicles

Car Repossession

Cars, crossovers, and passenger SUVs.

View service → Light and commercial

Truck Repossession

Pickup trucks, work trucks, and vans.

View service → Two-wheel assets

Motorcycle Repossession

Street bikes, cruisers, and touring motorcycles.

View service → Recreational vehicles

RV Repossession

Motorhomes, travel trailers, and fifth wheels.

View service → Commercial transport

Semi-Truck Repossession

Road tractors and commercial trailers.

View service → Marine collateral

Boat Repossession

Boats, personal watercraft, and marine trailers.

View service → Towable collateral

Trailer Repossession

Cargo, utility, equipment, and vehicle trailers.

View service → Recreation assets

Powersports Repossession

ATVs, UTVs, snowmobiles, and similar units.

View service → Business equipment

Equipment Repossession

Construction, agricultural, and jobsite equipment.

View service →
Tow truck transporting a recovered vehicle on a Cleveland highway
Recovery planning connects asset details, location information, transport needs, and lender instructions.

01 · Recovery

Vehicle Recovery

Recovery assignments are handled from intake through transport with attention to the lender's instructions and the conditions found at the location.

What the workflow covers

  • Assignment and account review
  • Field recovery activity
  • Available photo documentation
  • Transport and status reporting

02 · Skip tracing

Location Research

When the collateral location is uncertain, skip tracing can help narrow the search before or alongside field activity.

What the workflow may include

  • Address history review
  • Contact and location lead comparison
  • Field follow-up where appropriate
  • Search-status updates
Learn how location research supports an assignment →

03 · Post-recovery

Storage Coordination

After recovery, vehicle status and release information are kept connected to the account so the next step is easier to coordinate.

What the workflow covers

  • Vehicle intake information
  • Account-connected status records
  • Redemption coordination
  • Release coordination

04 · Reporting

Account Documentation

Clear records help the lender follow activity on the file and understand what happened at each stage of the recovery process.

Available account records

  • Timestamped activity notes
  • Available recovery photos
  • Vehicle and location details
  • Status updates for your team

Lender resources

Prepare the file and understand the next step

These guides answer different questions: what to send, how an assignment moves, what lender teams can expect, and where to find quick answers.

Before submission

Assignment Checklist

Build a usable file with the collateral, debtor, location, and instruction details that matter.

 After intake

Recovery Process

See how a file moves from initial review through field activity and the documented outcome.

 For account teams

Lender Services

Connect collections, servicing, and release needs to one organized assignment record.

 Quick answers

Repossession FAQ

Review coverage, collateral, location, documentation, and submission questions.